Goldcoast Piano Teaching
Yolanda was fantastic - incredibly fast at getting the job done, providing excellent suggestions, as well as demonstrating great intuition about what she thought I would like on my home-made website, and editing it - she judged my requirements perfectly! I loved her attention to detail, like matching colours and fonts, improving my logo, creating a 3D effect with motion and moving captions, and a really big thing - incorporating a video which I know will really bring me more clients. Yolanda was an excellent communicator, and her prices seem extremely reasonable. Thanks a million Yolanda, and I recommend her to everyone!
Yolanda was excellent to work with. She understood my needs and worked solutions to meet our specifications. Excellent communicator and was very happy to teach along the way - unlike some who would rather create a dependency.
Good design work and functional solutions.
I am very happy to recommend Yolanda and can be contacted if required.
Yolanda's wealth of knowledge and experience in website design made what seemed like a daunting task into an enjoyable experience. Coupled with amazing communication skills and a friendly approach, she was always clear, accurate and timely in her response. Thanks for guiding us along our journey and helping us to create, then launch, our website!!
Yolanda has been delightful, helpful, time efficient, and happy to teach me so I am learning as well as getting a specific job done, so I can understand the working of my own website. That way I am more independent going forward in managing it. Highly recommend to other people looking for website design and specific help.
Yolanda helped me to set up my Wix online booking system, as well as my google account which I was having issues with. She fixed every problem I was experiencing quickly, with great communication and an amazingly positive problem solving attitude. She took all my website stress away which I appreciated so much! I recommend Yolanda very highly and will only use her services from now on for any future issues. She's amazing :)
Yolanda is not only extremely knowledgably, she is a delight to work with. Yolanda helped me sort some a number of areas on my site that I could not work out how sort and she was quickly able to assist me with these plus fixed up a number of issues that I wasn't even aware of. I recommend her highly
Yolanda from OtagoIT gave exceptional service to our small charity. We were setting up a new website and Yolanda understood our needs and delivered an excellent result on our limited budget. The skill Yolanda used in interpreting our requirements into WiX editor and her thorough understanding of the desktop and tools have enabled us to move to managing our website in very short time. The follow up training with Yolanda is invaluable. I recommend Yolanda Carstens from OtagoIT to anyone with limited knowledge of websites or those with more complex issues to be resolved as she delivers a quality result. Thank your Yolanda for making Givlife go live.
Essential Bowen Therapy
Yolanda's professional manner is only exceeded by her highly developed interpersonal skills and desire to provide service excellence and customer satisfaction with each customer exchange. I have appreciated her ability to problem solve and make sensible suggestions that suit my business needs and budget.
I came to Yolanda after i was about to throw the towel in trying to DIY my website. After a great phone cal about what i was wanting. I instantly realised Yolanda was the perfect person to meet my website needs. Her willingness to together on this project and nut out ideas, her communication, knowledge, skills and efficiency was more than i could have asked for! She has created a beautiful website for me which i'm sure my clients will appreciate as well. I highly recommend.
Yolanda was the breath of fresh air I needed! Nothing was too hard and she hit the nail on the head first go. Even with my small budget, she managed to get me to a point where my website had a completely fresh look and feel which I am super happy with! Getting my head around the Wix platform was made much easier with Yolanda's helpful guidance and explanations and I felt comfortable and confident adding the extra pages myself. Yolanda's after-sales is also amazing, she was constantly checking on my progress and making sure I wasn't getting stuck. I would have no hesitations in recommending OTAGO IT and will definitely be back when my business expands!
I had an urgent issue with my domain renewal/expiration and needed knowledgeable assistance urgently to get it rectified before my online presence and email went down for an unknown period of time. Yolanda not only helped me straight away, but she also had excellent customer service skills and expertise. I am extremely grateful that she was able to assist me and will continue to go back to her for all of my WIX inquiries moving forward. I definitely recommend her.
Gifts from The Shed
Yolanda responded quickly to my request for professional assistance and was extremely helpful and willing to help me out. She understood what I wanted to achieve even though I didn't have the technical knowledge and terminology to articulate my thoughts. She was efficient and had a genuine desire to help. Money very well spent and I will not hesitate to seek her professional assistance again. Highly recommend. Yolanda to anyone requiring help to set up or enhance their website or for any level of training.
Essential Bowen Therapy
Yolanda's expertise and calm approach quickly alleviated my frustrations with my website publication issue. My confidence and trust in Yolanda grew from her steady efforts to check in and follow up with me and the final great news that my issue had been resolved. Thanks so much.
I helped Tom with training only. "I am very pleased with Yolanda. I had specific questions and she provided very specific answers. She understood that it was important to understand my problems and provide solutions, rather than some broad guidelines. I am often skeptical of the value of consultants, but I would recommend Yolanda to anyone. She gave me a clear direction that saved me hours of useless research and then solved my SEO problem so well that I saw results in Google the same day."
Mark Keogh Training
Yolanda was/still is terrific. Very creative and took the time to understand me, my business and how I like to run my business. Creatively she hit the nail on the head, most of our editing was more about me changing may mind, probably much to her frustration! If you want a personalised service, not just a website produced, give Yolanda an email.
I made an appointment to meet with Yolanda as I wanted to discuss our website needs in person versus via email. As we are positioned in luxury hospitality we are pitching towards a very discerning client in a highly competitive market therefore we wanted to improve the website to gain a higher share of viewers and maintain viewers interest on-line to create a more user friendly experience and provide informative detail more likely to generate direct bookings rather than relying on other booking platforms. Yolanda was very helpful & professional in pointing out ways to update the SEO, general edits and ideas for browsers to "Call for Action" to encourage website browsers to call me with any questions. I will continue to work with Yolanda and highly recommend her to anyone who needs assistance in I.T and advice on operating Wix, keywords and google analytics and general advice on the constantly changing digital marketplace.
Lisa Macfarlane Reid - Tresillian Arts Centre Coordinator
Tresillian Arts Centre - Australian Government (Nedlands)
Yolanda was very enthusiastic about our website and explored all options to provide us with the best possible outcome.
Our site had to address a variety of complexities to ensure customer satisfaction with our user group. Yolanda researched all options and made requests for changes to the WIX platform in areas that did not meet our business requirements.
She addressed all feedback during the design of the site, adapting and editing to create a beautiful and functional site which captures our core business functions, and much more. She provided advice on the promotion of our programming and the ways in which the new site could expand our audience and customer base.
She provided ongoing support throughout the launch of the site, from initial implementation through to launch and delivery to our user group. This involved many sessions of one on one support with both staff and customers.
Yolanda always acted in the most professional manner and was a delight to work with.